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Privacy Policy

Effective Date: [26/11/2024] Last Updated: [19/06/2025]

RighteouSoft (“we,” “us,” “our”) respects your privacy and is committed to protecting it. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or engage us for web design, UI/UX design, website upgrade, or website maintenance services.

By using our website or services, you agree to the terms of this Privacy Policy.

  1. WHO WE ARE

RighteouSoft is a bespoke web design agency based in Dhaka, Bangladesh, serving small businesses across the United States, United Kingdom, Canada, and Australia. If you have questions about this policy, you can reach us at:

Email: [contact@righteousoft.com] Website: [https://righteousoft.com]

  1. INFORMATION WE COLLECT

We collect information in a few different ways:

Information you give us directly

  • Name, email address, phone number, and business details submitted through our contact or quote request forms
  • Project details, brand assets, content, and files you share with us to complete your project
  • Billing and payment details when you engage our services (processed securely through third-party payment providers; we do not store full card numbers)
  • Any information you provide when corresponding with us by email or messaging platforms

Information collected automatically

  • IP address, browser type, device information, and general location
  • Pages visited, time spent on our site, and referring website
  • Cookies and similar tracking technologies (see Section 5)

Information from third parties

  • If you’re referred to us through a partner, directory, or listing platform, we may receive your contact details from that source
  1. HOW WE USE YOUR INFORMATION

We use the information we collect to:

  • Respond to inquiries and prepare project quotes
  • Deliver, manage, and support the web design and maintenance services you’ve hired us for
  • Communicate with you about your project, invoices, and account
  • Improve our website, services, and client experience
  • Send occasional updates or marketing communications, where you’ve opted in
  • Meet legal, accounting, and security obligations

We do not sell your personal information to third parties.

  1. HOW WE SHARE YOUR INFORMATION

We may share your information with:

  • Service providers who help us run our business, such as hosting providers, payment processors, email platforms, and security tools (our stack includes providers such as Cloudflare and Wordfence for security, and WooCommerce for e-commerce functionality where applicable)
  • Professional advisors, such as accountants or legal counsel, where necessary
  • Authorities, if required by law or to protect our legal rights

We do not share your information with third parties for their own marketing purposes.

  1. COOKIES AND TRACKING

Our website uses cookies and similar technologies to:

  • Keep the site functioning properly
  • Understand how visitors use our site (analytics)
  • Improve website performance and security

You can control or disable cookies through your browser settings. Disabling cookies may affect how parts of our website function.

  1. DATA RETENTION

We keep your information only as long as necessary to:

  • Deliver the services you’ve engaged us for
  • Meet legal, tax, or accounting requirements
  • Resolve disputes and enforce our agreements

Project files and communications are typically retained for [Insert Retention Period, e.g. “24 months after project completion”] unless you request earlier deletion.

  1. YOUR RIGHTS

Depending on where you’re located, you may have rights regarding your personal data, including the right to:

  • Access the information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your information
  • Object to or restrict certain processing
  • Request a copy of your data in a portable format
  • Withdraw consent for marketing communications at any time

If you’re in the UK or EU: these rights are protected under the UK/EU General Data Protection Regulation (GDPR). If you’re in the US (California): you have rights under the California Consumer Privacy Act (CCPA). If you’re in Canada: your data is handled in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA). If you’re in Australia: your data is handled in accordance with the Privacy Act 1988 (Cth).

To exercise any of these rights, contact us at [Insert Contact Email].

  1. DATA SECURITY

We use reasonable technical and organizational measures to protect your information, including secure hosting, firewall protection, and restricted access to client data. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

  1. INTERNATIONAL DATA TRANSFERS

Because RighteouSoft is based in Bangladesh and serves clients internationally, your information may be transferred to, stored, and processed in a country other than your own. By using our services, you consent to this transfer.

  1. THIRD-PARTY LINKS

Our website may contain links to third-party websites. We aren’t responsible for the privacy practices of those sites, and we encourage you to review their policies separately.

  1. CHILDREN’S PRIVACY

Our services are intended for businesses and individuals over the age of 18. We do not knowingly collect information from children.

  1. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

  1. CONTACT US

If you have questions about this Privacy Policy or how we handle your information, reach out to us at:

RighteouSoft Dhaka, Bangladesh Email: [contact@righteousoft.com]